This review is for the Abilene, TX store on Buffalo Gap Rd. Would give 0 if possible. I have spent $1,000's over the past years at this business. No more. Went in 5/16/2022 and looked at computers. As normal, they did not have a business use computer with Win10 Pro or WIN 11 Pro. At that time I ordered a new computer and told the sales associate that I needed a PDF editor for the new computer. He was very aware that the new computer has Windows 11 NOT Win 10. He picked out TurboPDF v3. I received the computer by UPS late on 5/18/22. I got the computer up and running without issue on 5/19/2022. I did the updates and installed other software in addition to the TurboPDF v3. I then called to activate the TurboPDF v3 and was told by IMSI Design, sales support that the v3 is not supported by WIN 11 Pro and I should return to Office Depot. I tried to return and Office Depot said that they would not accept the return since it was opened. I understand their argument but it was their sales associate that recommended the wrong software at the time I purchased a new computer and the software has not been activated. Guess they do not need my business. Their loss. I will no longer purchase toner, printers, computers or any other items from them or their sister store OfficeMAX. Beware of their sales support or lack thereof.
Claim your business profile now and gain access to all features and respond to customer reviews.
If you're looking for office supplies, our name says it all. We have one of the widest selections of office furniture available on the market today. You can count on us for the low prices on office products and home office supplies every single day.
