Completely ridiculous! I ordered 4 items, received 3 correct and one incorrect. Called 1800 to ask what to do in these situations. They treat this as a "return" meaning I was to print labels and drop the package off, etc. I also had to place new order - only this time no rewards could be applied (all used on the original order) and wanted to charge me "small handling fee" ($9) for ordering only one item. Of course, I cancelled it all. Instead of fixing their error, they tried to make additional dollar out of the situation! WOW! This company is RIDICULOUS!
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