The staff at the store in Ellisville, MO was nice, though sparse. There is not an Office Depot in the entire St. Louis area that answers its phones, and the flagship website does not answer its phone. I have a piece of furniture that I, unfortunately, left there for assembly. If I knew they would leave me in the dark, I would have assembled it myself. The $15 assembly fee is not worth the mystery. Costumer service since Covid is lower than I have ever experienced in my lifetime, and the tell-tale signs of a culture in decline are everywhere, including at Office Depot.
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