The Business Select program sounds like a good deal; for $29 first year trial, you get $3 per recycled ink cartridge instead of $2, and free delivery.Alas, most of the time, they don't properly credit you for your recycled cartridges (yes, I followed the rules EXACTLY). Nearly every month you need to call in and ask for your Depot Dollars (rewards). Worse yet, the last few orders I've placed have been cancelled 15 days later. If you used Depot Dollars that have since expired, they don't re-credit you that amount. Say you buy some boxes for $30 on July 20th with Depot Dollars that were expiring on July 31st. On August 5th they cancel the order. You don't get the $30 Depot Dollars back. What a great scam for the company. Your $30 went for nothing.You can call & ask to fix it, it's like pulling teeth, last time took ONE HOUR before they said they'd take care of it. We'll see, I'd say they are only about 75% on taking care of things they promise.And now, I have no idea what to actually order, what with every order getting cancelled ... I guess I will need to go in store & buy stuff, but that's not what I wanted to do.
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