👉11/20/22 item ordered online 👉12/9/22 initial contact (I waited VERY patiently!) Inital contact a FAILURE as agent never initiated case👉12/12/22 they FINALLY started a case to track it and I was told 2 DAYS for resolution -- this after wasting over 2 hours of MY TIME👉12:32 am 12/15/22 - STILL NO RESOLUTIONI was willing to drive to local Maple Grove, MN location to pick it up yet that "isn't allowed"
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