In early May I purchased a desk and hutch; at least that was my intention. The hutch was delivered, but the desk was on back order. I was not told this until they missed the delivery date. Of course, I canceled the order. After multiple trips to the local Office Depot store and phone calls to their customer service dept, I have received a partial but not a full refund. The store manager, in all fairness, apologized and did his best to fix my problem. The organization needs some serious changes if they expect to survive. I hope to never do business with Office Depot again.
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