One star is too generous. I ordered on 10/15, and by 10/25, my order still hadn't shipped. I requested a cancellation and refund because it wouldn't arrive in time for an event. Customer service assured me it was canceled and refunded, but over a week later, I found out that it was never processed. Three and a half weeks later, my order was delivered, and now I have to pay to return it. I'm not spending more just to send it back. This company is terrible and dishonest.
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