I ordered a no!no!® Pivot on the 2nd of November. After reading the instructions I tried it. It didn't work very well and decided to shave my legs and let it grow out to see if shorter courser hair would be removed better. Unfortunately, that didn't work either. I have tried to ring their published customer service number (0344 482 5089) but no it rings and rings then disconnects. I've also tried using their chat feature on their website and that doesn't put you through to anyone either. My product also arrived with a damage attachments one of the wires was bent, so I cant use it. I emailed customer services through their website and never heard back. This unit has cost me £189.00 and was not cheap. I feel that I have been ripped off with a substandard product which isn't fit for purpose. In order to return it YOU Have to speak with their customer service and receive an RMA number. Which is impossible as you cannot get a hold of anyone. Looks like I will just have to take it as a loss and chalk this up to being a very expensive mistake. I do not recommend you order from this company as their products are inferior and their customer service is non existent.
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