The device I received was defective from the start. Customer service told me they would send a working replacement, but they required me to pay postage to receive the replacement item, which was unreasonable given the product was faulty.
The replacement they eventually sent was also defective, despite their assurance that it would be tested before shipping, as I specifically requested.
I kept waiting for a proper solution, but nothing was resolved, and I am left with a product I could not use.
My experience mirrors what many other customers have already shared: a defective device, no meaningful results, and customer service that promises solutions but never follows through.
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