Whilst british gas are constantly ripping people off, cancelling appointments, failing to answer phones, failing to do repairs, creating other faults, fail to give people the money government has promised. Ofgen fail to do anything about it. Ofgen think everything british gas is doing is acceptable. Its acceptable to prevent people having gas and heating in winter or throughout the year, its ok for british gas to increase peoples direct debits without permission of the customer. Its ok for british gas to put people in debt so they can then force entry to their homes
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