ofuure.com

3.6
3.6 Based on 25 reviews

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Zoe Howard
Annoying return and reorder policy

I purchased several items from Ofuure. One item was too big so I had to request a return, wait for a reply and then pay to send it back. They do not refund anything so you are stuck with a store credit only. I hate stores that do not refund your money and this is why. I bought everything I wanted when I placed the order. I spent $1700. Secondly when I finally got the credit (after following up a few times) and placed my order about a week later I get am email telling me some of the items are out of stock. I was asked if I wanted a refund for the out of stock items so of course I said yes. I get an email stating, "your refund has been issued. You will receive a store credit within 5 business days." A store credit and a refund are tow totally different things!!!! I am not in the mood to keep going back and forth looking for something to get with my credit and it may be out of stock by the time they accept the order and try to fill it. UGH!!!!!

3
Date of experience: Jun 08, 2025

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