Ofx has become a terrible company. I have been a customer for over 10 years going back to the CanadianForex days when they used to be excellent on customer service. Today they bare no resemblance to that company. How it is missed deadlines, failed promises, long waits on hold for over a half hour listening to marketing BS instead of hold music. Endless security questions and platform changes. The last transaction took over a month to return the money after they failed to be able to send it to the recipient and then cost me a loss in funds FX because they wanted to return the funds in a different currency after failing to deliver. This crossed a fiscal year and caused great hardship. Bordering on scamming. Held money over a month, failed to deliver, spent about 6 hours on hold and followup to get funds back.
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