After a questionable charge of 531.2DKK for having my data roaming on by default on a new phone while landing in Switzerland and India, a first fail with the website's customer service, and writing a bad review here, I was then contacted by Sofie from Oister's trustpilot customer service, which has been the most professional and understanding assistant. She helped me with my case and managed to restore my trust on the Company.I also learned important lessons: never lose your hope and always double check data roaming when Outside EU!
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