I purchased a roll away bed from OJ. The return policy was very misleading and when I rec'd the bed there were parts missing and the packaging was poor at best. The mattress arrived with NO protective covering and during COVID this is not acceptable. I called OJ and told them I wanted to return the bed. They told me their policy was it would have to be returned at MY EXPENSE and there would be a 20% "restocking fee". I again told them the bed did not meet my expectations and missing parts and they still would do nothing to make this right. I will NEVER purchase anything from OJ again!
Claim your business profile now and gain access to all features and respond to customer reviews.
OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.