I have increased the review from 1-2 stars. The day after submitting my review to Trust Pilot and filed a complaint with BBB, Ojcommerce issued a full refund to my account. I would not issue a higher review than 2 stars, because it should not come down to this to get a satisfactory outcome. I ordered floral swags online. The quality and size of the item would have looked perfect in my home. I received the swags. They were cheap imitation silk flower that had threads shooting up from their petals. The colors were blatantly fake making it look like dollar store products. They claimed it measured 33 inches - but the only way you could make the product stretch to that size was to pull each end piece completely stretched out and have the swag in a completely unnatural, not-as-advertised shape. Instead of just allowing me to return the items, they required numerous detailed photos of the item and boxes they shipped in. Then finally the issued RA and labels. I had to bring the boxes to a Fedex store to return them - and then the company refused the return of the item upon delivery!
Claim your business profile now and gain access to all features and respond to customer reviews.
OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
