I purchased a Christmas tree on Walmart.com and apparently these people were the sellers. The return policy on the website stated I could return it to the store so I went to the store to return it and they couldn't accept the return. So they told me to contact walmart.com. I did and I also contacted the seller and explained the situation. I asked them to give me a pre-paid label and they said sorry but they can't and that I needed to pay to ship this huge Christmas tree back! What?! So Walmart's website says that I can return it to the store under the return policy and then I bring it to the store and they can't accept it and now the company is making me pay for shipping to return it?! I even asked to speak with a manager and he was "in a meeting". So ridiculous. TERRIBLE customer service and very misleading. Lesson learned, I will never purchase something on Walmart.com that isn't shipped and sold by Walmart.
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OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
