We never received the full product ordered. We returned the product more than 6 months ago and never received a refund. The customer service has repeatedly delayed our request and no progress has been made in 6 months. Each time we contacted support we were promised a call back within 1-2 business days. Those promised return calls did not happen, and we would have continuously call back to escalate the issue. Update: Original Order was Oct 4, 2024We worked with support to troubleshoot why we only received part of our order until we finally requested a refund on 12-4. The full product was returned by 1-6 with confirmation from the courier. My wife contacted support repeatedly to follow up on the refund. We finally received a refund on Aug 1, 2025, after this review was submitted.
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OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.
