Two of the metallic strips in place of the numbers on the face of the watch fell off and are now loose and floating around. I had an email exchange with their unsympathetic customer service. Obviously, this defect in the watch has nothing to do with me or normal wear and tear, yet customer service was unwilling to be helpful and indicate the repair would be free.Buy yourself a watch from another brand.
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Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewellery with extraordinary attention to detail. Pieces are designed at the brand's pretty London studio. Expect pretty prints, must-have colourways and the most innovative design details.See more
