The sage green leather watch strap is terrible quality. I've now had two of these completely fall apart along the seam, become unglued and unusable. This is after only wearing the watch a couple of months maximum and not every day. Customer service experience was terrible. Told me to read their care guide for leather straps (totally irrelevant because the issue was not due to dirt or discolouration). Would not provide a replacement and said the straps only last 6 months anyway.I was also not able to leave a review directly on their website because the original strap was a gift so I did not have access to the review link, and they could not provide me an alternative way to leave a review.
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Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewellery with extraordinary attention to detail. Pieces are designed at the brand's pretty London studio. Expect pretty prints, must-have colourways and the most innovative design details.See more
