oliviaburton.com

2.5
2.5 Based on 40 reviews

Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewe...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Melvyn
An Olivia Burton watch is the worst gift I’ve ever received

My husband thoughtfully purchased me an Olivia Burton watch for Christmas in 2019. After a few weeks of wear, the grey strap started to discolour and after two months it looked a grubby brown. We contacted customer service and they helpfully sent out a replacement grey strap. Unfortunately, this also degraded in the same way as the first, although at a slower rate. After a year of use, I replaced it with a black leather strap at Timpsons for around £25 as the watch face itself was beautiful and in perfect condition. A few months later, the battery also went and I replaced that for around £20, all of which I considered an investment in what was sure to be a long lasting beautiful watch. If you’re still with me here I think you can guess that was not the case. At the beginning of this year, after 2 years of wear, I dropped the watch onto a wooden floor and ALL THE NUMBERS FELL OFF. It looked like a tiny confetti cannon had exploded in the watch face. Still, it worked, and I continued to use it as I needed a watch and this was supposed to be an investment after years of cheap watches. Well two days ago, it gave up and stopped working entirely after not even making it to its third birthday. I am furious every time I go to check the time and see my bare wrist. So unless you too feel like spending almost the cost of a watch again on repairs and still having nothing to show for it, avoid this brand.

1
Date of experience: Sep 05, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Olivia Burton is the British accessories brand founded in 2012 by best friends and former fashion buyers Jemma and Lesa. Named after Lesa's great aunt, the brand takes inspiration from vintage finds and the latest catwalk trends to create watches and jewellery with extraordinary attention to detail. Pieces are designed at the brand's pretty London studio. Expect pretty prints, must-have colourways and the most innovative design details.See more

  • email hello@oliviaburton.com
  • language https://oliviaburton.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More