ollie.com

4.7
4.7 Based on 161 reviews

Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists,...

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Monica Garrett
Amazing customer service and very compassionate

When my German Shephard stopped eating we immediately took her to the vet and they ran some tests, while waiting on the results to come back a friend of mine gave me a couple packs of Ollie to try and she LOVED it. I Immediately placed an order and it arrived two days later very well packaged and still frozen. Unfortunately the days that followed my Shepherd began to further decline. The results came back that she had stage 4 large cell lymphoma, we were told we should have a month or so with her but that wasn't our case as hers was a very aggressive form and sadly she passed away 8 days after her vet visit. I am so beyond thankful we had something to feed her when she wouldn't/couldn't eat anything else, its comforting knowing she wasn't hungry in her last days. I emailed Ollie to let them know the circumstances and that I would no longer need the subscription. Annie responded with a very touching and compassionate email, not only did they cancel the subscription promptly they also refunded my first order, unrequested, reflecting amazing customer service and demonstrated that they're a company that cares. If you're looking for a healthier option for your dog, I would highly recommend giving them a try! I will forever be thankful on behalf of my sweet girl!

5
Date of experience: Feb 26, 2026

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Business Details

  • Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog. See more

  • language https://ollie.com

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