My account was transferred over from Ally, in which had a 0.00 balance. New Ollo acct shows a 247.19 bal. I called Ollo because these charges were from fraud charges in Jan 2026 and thought Ally had taken care of this and I was issued a new card. I am very confused on what is going on. I called Ollo and spoke with a very rude nasty woman who DID NOT explain to me very well what was going on. She said I was on the hook for these fraud charges from Jan because the fraudulent vendors have not returned the money. Made me even more confused at why I am being held responsible for charges I never made on a card that Ollo acquired (Ally)on Mar 25, 2026. These were fraudulent charges that Ally took care of 2 months ago. Very very confused. That rude customer service rep made it worse.
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