Omni Capital Retail Finance appears to be engaging in fraudulent practices. They fail to provide the basic documentation that a lender should offer. They continue to charge interest secretly without any detailed explanations.We entered into a loan agreement via a broker. This broker did not inform us that the direct debit payments would not cover the outstanding balance on our buy now, pay later plan. As a result, we are now facing high interest rates.We have attempted to create an account multiple times. Each attempt results in a declined application. The message we receive states: "We regret to inform you that after careful consideration, your application has been unsuccessful because it does not meet our current lending criteria." Following this, there has been no further communication from them.Now, they have sent us an annual statement. This statement shows how they have deducted money from our account for interest. They did this without any communication via post, email, phone call, or text message.What should one call this company?
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