omoda-jaecoo.co.uk

2.7
2.7 Based on 37 reviews

...

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Carolyn Compston
Unprofessional, unresponsive, and deeply disappointing – Northampton showroom

• Avoid – car purchase turned into a stressful ordeal • Broken promises and zero customer service • Frustrating experience – would not recommend • Appalling service – avoid at all costs • Untrustworthy and unprofessional • Sales team that simply can’t be bothered to even answer calls and emails. Very poor experience at the Northampton showroom. Calls and emails were ignored, the agreed price was later changed, and even paying a deposit was made difficult. I eventually had to cancel the purchase and request a refund, which was also mishandled. Unprofessional and very disappointing from start to finish.Went elsewhere and purchased a new different model vehicle.

1
Date of experience: Aug 21, 2025

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