From the start of looking for a car, I was advised of Omoda so I found a local store in Bury. The salesman was lovely, really helpful. They even got me the car from China in 2 weeks, which I thought was rather good. They topped off the sale with free tax for a year, Omoda mats and £500 gift card. So my deposit was paid and I got the ball rolling. The salesman had to take time off work for family reasons. So that’s where it all starting go down hill. It came to the 2 weeks so I requested an update once, twice, three times, I actually lost count how many times I called and I was told the manager would call me back but he never did. Eventually another salesman informed me that my car was arriving. I collected my car and the original salesman was back and again he was lovely, really helpful. I was told the car was taxed and the £500 gift card would be with me in a couple of weeks. This didn't arrived after the 2 weeks and was later informed I had to apply for the gift card, so I gone to do this but the deal had finished. So I spoke with the salesman and he was on holiday so advised to speak with the manager. He replied to my first email but after that I heard nothing and now not replying to my emails. So the gift card was a con to get me to buy the car. I will never shop here or even recommend this brand ever again.
Claim your business profile now and gain access to all features and respond to customer reviews.
