I called to get help with my omtech polar because it was producing a weak laser that would not cut even very thin wood. The person on the phone had trouble understanding me and I had to repeat myself several times. I finally hung up after being put on hold. I had to go to you tube to find the solution to my problem.
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We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all. See more