Purchase on the 4th Feb, item was shipped out that day. Great! Advised if it cant be delivered by the 11th can it be held in the local depot until i could arrange what was needed. Was happy to collect etc. Someone in OMtech decided to mark it as return to sender. Okay no worries.. was delivered back to the OMtech wearhouse on the 14th Feb. Have been chasing this ever since. Excuse after excuse They cant confirm its back at the wearhouse, its CNY they cant do anything, finally someone calls and confirms infact it was delivered back to the wearhouse. Its now the 26th Feb. No reshipment as they are "reviewing notes" or refund! Avoid if possible. They will take $4000 and not give you anything
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We garnered over ten years of experience in the laser engraving industry before launching OMTech out of Anaheim, California. We believe in US-based customer service and technical support, so our skilled laser technicians and 30-year industry veterans are here to solve customer problems efficiently and effectively. This brand has grown into the largest online seller of laser engravers. Our mission: to make quality laser machines accessible to all. See more
