on.com

1.3
1.3 Based on 141 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Deepak Murthy
I purchased two Cloudmonster shoes for…

Warning! Please don’t purchase On shoes. I purchased two Cloudmonster void shoes for myself and my wife for the first time costing CAD 220 each (total loss CAD 440) Initially comfortable on try but after walking few kms in them both our big toes right side shoe started hurting. We continued to try wearing with thicker socks, thinner socks for shorter periods and intermittently for toe to recover but the pain is any getting worse and at shorter distances now. Requested for return/exchange but they have point blank refused as I do not have the original box they came in and they are not brand new. (I do have the original shoes ha! And without wearing I would never know how bad they are). They offered CSD 30 for each shoe through their Onward link. Never expected this from a global company and such expensive shoes. Other good companies have consideration for client satisfaction but not ON. I suppose most of their shoes are bad and they would have to return many once tried. This was my first purchase from ON and I warn everyone don’t even go near them. They are bad shoes and an unresponsive company!

1
Date of experience: Dec 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More