on.pokerstars.ca

1
1 Based on 18 reviews

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18 Reviews

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Lenny C.
Numerous bets seem to be unjustly rejected during sessions.

It feels like at least 100 bets are unjustly rejected each session throughout the day. Interestingly, in several instances, I (the player) would have won. I accept the reality of losing money while playing, but it's the outright theft that frustrates me. Tax me on my winnings if necessary, but don't just take it away from me.

1
Date of experience: Nov 30, 2025
Maxmaxounet9989
Repeated rejections during sessions

I've experienced at least 100 bets being rejected at random during my sessions. Strangely enough, I would have won on some of those outcomes. I know that gambling involves losses, and I'm not upset about losing money. It's the blatant unfairness that bothers me; if I win, tax me on it, but don’t just take my money.

1
Date of experience: Nov 29, 2025
Beatrix B.
WARNING: Serious issues with payment

They are holding my payment, now for over 10 weeks. I have the names of 21 different staff members who are all part of this scheme to control payouts. They have lied multiple times! I received an email stating my withdrawal was returned, and they keep asking for more information to process it. This has happened three times, and I urge others to contact local authorities about this.

1
Date of experience: Nov 13, 2025
Wes P.
Unable to reach support

I can't seem to get anyone in chat. I've used many platforms, and this is the only one that requires PayPal verification, which is absurd. Now, I can't withdraw my funds. It's a poorly managed app, and I wouldn't recommend it.

1
Date of experience: Oct 16, 2025
Courtney W.
Very disappointing platform

This platform is very disappointing. Their algorithm seems designed to maximize their profits, and it’s quite obvious. If you're playing for cash here, you're likely getting taken advantage of. This behavior should be illegal, and I wonder what authorities will do about it.

1
Date of experience: Oct 12, 2025
Deorwine Anderson
Terrible app performance

This app is the worst I’ve used; it lags and disrupts your chances of winning.

1
Date of experience: May 19, 2025
Karrie
Still facing issues

Nothing has been resolved; there are glitches in the sports section every time I use it. I've contacted the support team multiple times, but nothing changes. I will never invest another cent here; it’s entirely their fault. This is the worst experience I’ve ever had with a large company.

1
Date of experience: Mar 09, 2025
Jefferson Reed
Avoid this platform

You should avoid this platform completely. They ask for a screenshot of your account summary for e-transfer withdrawals, but there's no way to check the status of this request. They claim it's for compliance, but it feels like they're trying to steal your data. Other gaming sites don’t have such requirements.

1
Date of experience: Jan 24, 2025
Carol Ann Morris
Confusion over verification

I received an email confirming my account was verified after sending my bank statement. However, I've been trying to withdraw for three days without success. It keeps saying I need to be verified, even though I was told I am. Reaching support has been impossible, with no contact options available, just a bot. I'm extremely frustrated and will not be playing here again.

1
Date of experience: Jan 02, 2025
AllahuAkbarJihad
Questionable payout rates

Where is the RTP? I deposited $40, wagered $0.20, and my highest win was only $2.00. It's mostly just dead spins and very low payouts. Triggering bonuses seems impossible. My money lasted only 25 minutes, and I had no expectations, but this was terrible. The online slots seem manipulated.

1
Date of experience: Dec 29, 2024

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