I recieved a gift card around two years ago as a birthday present from a friend. I remembered I had it and when I went to peel the tape off the back to read the pin, half the numbers came off. I know the pin is needed to do anything on these cards, but I wanted to at least contact customer service and ask if there was anything I could do. When I called, the first thing I noticed was that nothing they asked was relevant to my problem and there was no "if none of these apply to you press this button". Secondly, I picked the closest thing to what the situation was (card wasn't working but proof of receipt) and I explained to the lady what was going on and she hung up on me. I am severely disappointed by my first experience with the customer service and I hope this never happens to anyone else.
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One4all Rewards supports businesses in the UK with flexible and customisable physical or digital gift cards that make employees and customers smile.
Our best selling product is the One4all Multi-Store Gift Card which offers recipients the choice to spend their gift at 180+ brands in-store nationwide and online.
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