Whilst at the Birkenhead Branch, at the till, we realised that one of our mugs was chipped. The girl at the till was really helpful (there was a huge queue and no one else was helping her at the time). They called a staff member to see if there were anymore mugs in the back. They went to look and came back with a box of perfect mugs. They could not have done more to help me.Another member of staff jumped on another till to make the queues move quickly.Absolutely superb service from the staff members.
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