Worst product experience ever in all honesty.Use another cloud service or risk syncing problems, slow syncing, lost files, lack of compatible storage (with Samsung Gallery) and wasted time.I'm genuinely furious and upset by the whole experience because it ruined the progression of my business - I also lost sentimental photos that are irreplaceable, I also will not be able to locate them as they are random select photos that went missing from random folders from different dates??? I wouldn't even know where to start as you guys want me to name them or tell me which ones are missing? Crazy right. \/I used to sell Office 365 and I am digitally literate so this is not user error.I've LOST media files never to be returned, I've spent multiple hours (over the past 9 months) trying to sync up Samsung Gallery with OneDrive and neither Samsung or Microsoft resolved my issues blaming it on the other. All I did with customer support is try to explain my issues which was extremely difficult to get across and they never understood or resolved. In the end I counted my losses, backed up what I could, cleared all the files and started from fresh only left with the following unsolvable problems: 1. Samsung Gallery doesn't have the storage capacity that OneDrive does, only the storage capacity of my phone so it will not sync my media in full (how is that a cloud service I can use?)2. OneDrive cannot sync the albums on my phone, only camera roll, if I want albums I have to recreate on OneDrive3. Syncing a photo can take anywhere from 1 hour to 1 day4. Once a week my Microsoft Account will simply disconnect from my Samsung Account and stop automatically syncing.
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