This might’ve been the best overall experience I’ve ever had with a company. I placed an order for a costume (ordered the homelander costume) on the 1st of October for a Halloween party I have on the 24th. It clearly says on the website it takes a few days, maybe up to a week to tailor make the costume for you, and then depending on the shipping option 5-10 days to get to you, they’re very clear. Being that I ordered this in the busiest time for them of the year, right before Halloween I was freaking out that I wouldn’t get it on time. Not only did I reach out to them by email and get a response, they continually answered me with updates every day, when I expressed concern around the 6th, they guaranteed me it would be here in time and (FOR FREE) upgraded me to expedited shipping to make sure I got in in hand on time. I got my package yesterday (the 17th). That was the best customer service I’ve seen and I could’ve left a 5 star review off of that alone. Now let me tell you about the costume, this thing is so ridiculously detailed it’s actually unbelievable, I tried it on, and it looks like they took it directly off the tv production set. The detail on this costume is unbelievable, it’s obvious it had to be tailor made, the boots are so impressive, the sizing on their website is very accurate and it’s just overall the best version of a costume I’ve ever seen. Keep in mind, this is high end and you’re going to spend a lot, this isn’t your normal $50 costume you get last minute from spirit Halloween, be prepared to spend in that $150-$200 range, (I’ve never done this before either). But the quality is so above and beyond, it is way worth it, I’m gonna wear this for years and any time I ever need a costume in the future, I’m sticking purely with this company only. One hero suits is really an unbelievable company, thank you!!!
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Come to OneHeroSuits to find the high quality SuperHero Cosplay Costumes and Movie or Game Character Cosplay Suits and Outfits! Dress up like SuperHero!
