Such an unreliable business. I had ordered Daenerys Boots on the 21st September and the website stated it will take 3-7 days to create, and paid for rush shipping to make sure the boots would arrive by Halloween. After 2 weeks, I emailed them asking for a tracking number. Lisa - the customer service rep - said that it’ll take 1-2 weeks from ordering to make the boots. It had been 2 weeks, so I replied as so. They said “item CAN arrive by the 29th Oct” which is when I needed the boots by.Now almost 4 weeks later, I emailed them again - for them to say it’ll be done by the 23rd and shipped out prior to Halloween. I’ve let them know I really don’t appreciate the false advertising their website stated, that the boots would be done by “3-7 days” - then “1-2 weeks”. I received an email this morning stating they cannot create it due to crafting and supply issues - and the item will be delivered AFTER Halloween. I’ve since asked for a refund, hopefully they will fulfil it otherwise I’ll put a dispute through PayPal. Do NOT use this business, they’re unreliable and have very poor communication with false advertising on their website.
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Come to OneHeroSuits to find the high quality SuperHero Cosplay Costumes and Movie or Game Character Cosplay Suits and Outfits! Dress up like SuperHero!
