I tried to upgrade my membership from app to all access membership and was charged twice. When I got in touch with Hannah via app, she was really unhelpful and said there’s were nothing she could do! It’s extremely unclear and in my opinion bad practice from peloton. Customer service really poor and unhelpful
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Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. With thousands of classes across a variety of disciplines, taught by a roster of elite instructors, Peloton delivers real-time motivation and curated playlists from the world's best artists. In the UK, the brand’s immersive content is accessible through the Peloton Bike and the Peloton App, which provide a full slate of fitness offerings, wherever you are.See more