Brand new OnePlus nord 5 (a week old) took a small fall and the back already shattered. Had to pay €63 for a repair that was done badly (the back started coming off again after one day). Asked support for help, sent them all the photos they wanted… and then they basically ignored me. Really disappointed in both the phone quality and the customer service. Im never going to by any of their products anymore and would tell the same story to people I know.
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