I liked the brand, I've had the Oneplus 1, 3, 3t, 6, 6t, 8, 13 and I just bought the pad 3 which I also like. For some reason I didn't get the free pen and I have to wait 15 days before being able to start the process of getting it. I explained I want to use the tablet with pen without waiting too long, but there is nothing they can do even after esacakriin. But I was offered a 10 dollar coupon... I ended up paying 110 dollars for the stylo 2, I will return it and request the free one in due time, all very unnecessary and wasteful. I've never had a customer service not being able to help on this level, even after a customer for 10 years or so. I will honestly say, I will never buy any phone or tablet again, that's how annoyed I am.
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