I have green line on the screen and customer service told me to send it to repair and said if it's not physically damaged then we will replace the display for free under "lifetime warranty" but well after checking my phone they said it has been bought 4 years ago so WE DO NOT COVER IT ANYMORE!!!Now asking me to pay £340 for repairing my OnePlus 9 pro or pay £30 for returning back to me without repair.IF YOU CANNOT REPAIR IT UNDER WARRANTY LIFETIME THEN STOP MISLEADING THE CUSTOMERS AND PROVIDING DEFECTIVE PHONE SCREENS.I HAVE ALL THE SCREENSHOTS SAYING THEIR CUSTOMER SERVICE THAT IT WILL BE COVERED UNDER LIFETIME WARRANTY BUT WHEN THEY CONTACT THEIR HIGHER TEAM, THEY SAY IT IS OUT OF WARRANTY AND WE DO NOT OFFER ANY LIFETIME WARRANTY!!STOP THIS NONSENSE FOR LITTLE BIT OF SOCIAL STUPIDITY GAIN AND INSTEAD PROVIDE WHAT YOU SAY!!!
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