oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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deli van bodegom
support team not helping

Bought the oneplus pad 3 with two cases from the oneplus webshop. Order didn’t arrive complete. The pad and complimentary earbuds were missing from the parcel, contacted the support and they started a case. 4 weeks went by and after emailing/calling with the support service still no progress on the case. No refund or replacement. Dont feel heard by the support team. Probably the worst support I ever experienced from a webshop. Would not recommend buying here!!

1
Date of experience: Oct 20, 2025

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