I really wish I had read all the Trustpilot reviews about mondoaffari the company Oneplus use for trade ins, I sent in my Samsung S7 tablet. As others have alluded to, the company is awful and your device will be graded as grade C so they can offer you the lowest possible amount. The company has a policy of low balling anyone who trades in a device regardless of condition, sight that the device show signs of wear. When I say signs of wear they mean even the slightest hint it has been used.Oneplus should be ashamed of using such an awful and unscrupulous company, after such a bad experience I now actually want to return the Oneplus Pad 3 I bought.How companies are able to operate like this beggars believe, it is an absolute disgrace and they’re scamming customers out of the real value of their devices. Avoid them at all costs
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