Bought a pad with EarPods included, while the iPad works the EarPods did not charge. Contacted customer support, get standard response, assigned number and steps to take- write back saying still not working- .. nothing log on to account- password fail, enter info again to reset - birthday has no way to enter date- need to scroll back year by year - then not known on account. Receive email- nothing has happened for some time, we consider issue closed if you don’t respond in 3 days, then the loop starts again. Bot response I guess I’ve had OnePlus since my 3T .. now I wouldn’t recommend
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