I bought a tablet.I was unable to accept the delivery.Package was automatically returned to sender.Been 4 months.Did not receive a refund yet. While their FAQ clearly states this would be the case.First they claimed we received the product and activated it, even while the delivery service acknowledged our claim that it was send back to onePlus.Then they claimed the could not find the product.Tried to make me sign a waver where i did receive the package, did not sign it.Finaly after 3.5 months, would refund.We did not receive a refund, nor is there a payment pending.Oneplus refused to provide us with the account number, to which the refund was made, nor with a transaction (bank)statement.Only providing us with a transaction ID.
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