An absolute charlatan of a company. I came from Apple thinking that all companies treat their customers properly, only to be hit with a litany of disasters, from the exceptionally poor website to the rip off trade in subsidiary in Italy whom despite the fact that I bought the product from one plus and they have all my serial numbers on their record, they refused to honour their agreement because I missed one zero on the exceptionally long serial number.I advise anyone not to follow the paid hype on YouTube and stick to proper companies like Apple. A slightly better battery will not compensate for the pain you will encounter if the software and back up support is as hopeless as one plus.
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