I was in the market for a new phone and i was going for the new Samsung but a friend said try One Plus, so i ordered the 13, they also had a trade in so i send my s21 5g in as a trade in, a week later they emailed me that instead of the original 140$ voucher i am getting a 14$ voucher for hardware damage! the phone is in pristine condition and i have been using it with no issues, shady practices i have to say, i will also be returning the phone i got and will be going back to samsung.
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