Are Oneplus simply agents for a grossly overpriced repair service? Oneplus were all over me when I reported a fault and asked for help, but then delivered me into the hands of some greedy b******ds who quoted over £300 for a minor repair. And they want thirty quid if I want my phone back.Pity is, I loved that phone more than I've loved any other, and I'd have stuck with them for life if I wasn't feeling shafted by them.p.s. OnePlus have replied to this review (a generic reply, see below) but it's meaningless as I emailed Customer Support a couple of weeks ago and they didn’t even bother to acknowledge my email. Great product let down by shockingly bad service.
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