New OnePlus 13r right out of the box...problems. Apps that wouldn't work properly or at all. Standard Android features that wouldn't work. I did two complete updates and no change. Emailed OnePlus customer service and basically got "bot" responses. Then got the "run around"...send us detailed videos of each problem you're having...send us proof of purchase...REALLY???!!! I continued to get this run around for three days and finally just sent them a final email telling them that I was sending the phone back to the dealer...still within the fifteen day return period...returning it as a defective phone. They also made an issue over the fact that I bought the phone from a phone store and didn't ordrer it directly from them!!! MY OPINION...DON'T EVER BUY a OnePlus phone!!!
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