oneplus.com

1.4
1.4 Based on 1.1K reviews

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Andreas “StickyAnys” Nyström
Probably the worst support of all brands

Let's start off with what most of us know. The products are pretty good, until something goes wrong that is.Have had several phones from OnePlus without any issues, but when I bought the Watch 3 hell broke loose. It got water damaged after two months of use, without actually having it in water.They had a horrible service in Sweden that overcharged by 4x the price of the watch. I refused to pay.Then after two weeks discussions with OnePlus support, promising a 30% discount on a new watch, I have not received any help. They keep changing the things I have to do to get the 30% discount and today I've decided that I will never buy another product from them again.This is only due to the lack of support that they've shown. As a person that would recommend them before, I would suggest anyone reading this: go with something else. Or at least be ready to not have warranty on whatever you buy.Horrible, horrible support. Huge disappointment.

1
Date of experience: Aug 29, 2025

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