I sent my phone to their service center in Poland under warranty (all managed by Oneplus). They informed me that my phone had arrived bent! I have photos that prove that my phone was sent for assistance in perfect condition. Considering that Oneplus doesn't have stores anywhere, what happens is that in case of assistance they damage your phone to find an excuse not to repair it! Eventually you will have to argue with people hidden behind email addresses. Scammers!
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