OnePlus are complicit in a scam trade-in program in partnership with Mondo Affari. They have scammed me out of my phone and are now charging me a fee to get it sent back.OnePlus are well aware of the scam scheme that Mondo Affari are running as it has been reported to them many times and it only takes a second to glance over a the Mondo Affari Trustpilot page to see just how bad the situation is.Under no circumstances should you partake on the OnePlus trade-in scheme. You will not get the money they quoted you and they will even charge you a ridiculous fee if you dispute their claim.This issue has been reported to OnePlus repeatedly and their support team wants nothing to do with it, they just divert correspondence back to Mondo Affari who couldn't care less.If they cared about their customers they would have addressed this issue ages ago, but they don't. I have purchased 5 OnePlus phones over the years, but the 13R will be my last. Do not do business with this company.
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