Update #2 - tried calling customer service again ask to speak with a manager placed on hold the agent came back and informed me the manager was busy and for me to go to the website that’s all she could recommend. Hung up with her called back got a gentleman this time who again placed me on hold then came back and said the same thing. Hung up with him and called my bank. Getting my money back. This thing is a total fraud.Buying a Samsung!Update- Received my new 1 Plus 13, unable to download and open manual this I have no way of knowing how it works. Customer service is closed again ( I live in CA they are on the East Coast) calling tomorrow getting a refund buying anything else (string and 2 tin cans) NEVER AGAIN! New customer haven’t even gotten my new 13 yet and after dealing with customer service I’m not even going to sign for it I’m just sending it back. The lack of response and inability to get information from 1 plus is unbelievable!
Claim your business profile now and gain access to all features and respond to customer reviews.
